Header banner
Revain logoHome Page
reltio connected customer 360 logo

Reltio Connected Customer 360 Review

7

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Infrastructure, Master Data Management (MDM)

View on AmazonView on ЯM

Description of Reltio Connected Customer 360

Innovative Global 2000 companies trust Reltio to manage their mission-critical data and thrive in the experience economy. Reltio Connected Customer 360 is a fundamentally better way to create rich customer profiles that include relationships, omnichannel transactions, and interaction data, and other valuable insights. Global 2000 enterprises use this information to fully understand customers and deliver exceptional experiences. Reltio Connected Customer 360, built on cloud-native, big data architecture featuring graph technology and machine learning, is at the heart of customer experience to drive hyper-personalization, accelerate real-time operations, and simplify compliance, all at scale.

Reviews

Global ratings 7
  • 5
    5
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

RILTOS is simply amazing and worth every single penny

-RltiO has been great for us as we have moved from an email marketing platform into CRM.-The ability it provides our sales team with leads so they can follow up via phone or chat when needed (as opposed not having any info)-the reporting system allows me see what's happening within my account/sales process which i need daily updates about-. We are using riltos service since 2016 but I don't think there was anything bad until now;-) Our main goal right know would be improving lead flow &…

Pros
  • User friendly
  • Reports is available both in web app form,and excel spreadsheet to download at all times during day work hours.it makes easier than ever compare data among dates that helps better decision making.like how long each customer takes after their contact point till closing sale phase..even more important metrics related too this field help improve overall performance by giving insights regarding specific departments'
Cons
  • It is hard to say

Revainrating 4 out of 5

Excellent Customer Data Platform - Has Provided Multiple Benefits To Our Organization

The Reltio platform is easy to navigate and understand and its capability is powerful and scalable. There are many features to learn about, but what is most impressive is how easy it can be to make changes to the platform once you get the hang of it. It is a fantastic tool for any business looking to analyze data from across channels/customer touch points. It has been able to show our organization how customers are interacting with us in different ways both online and offline. It also provides…

Pros
  • Very intuitive interface
  • Easy set ups
  • Great tracking capabilities
Cons
  • Reporting side needs improvement

Revainrating 5 out of 5

A complete solution of lead generation

It is a very powerful platform for marketing and sales. We have used it for our B2B client base which includes SMEs and large corporations. The best thing about this tool is its flexibility as it can be customized according to your needs. I do not have any dislikes with this product. It would be really helpful if they could expand the features like integration with Facebook or Twitter to get more leads. This will increase our reach. Using this tool we are able to target our audience and engage…

Pros
  • Very quick delivery times 1 3 days depending upon location etc., easy customization options.
  • Also good analytics tools provided by reTIO helps understand how campaign performs so far (ecommerce) , also
Cons
  • Not the best

Revainrating 5 out of 5

RILTOS is simply amazing and worth every single penny

-RltiO has been great for us as we have moved from an email marketing platform into CRM.-The ability it provides our sales team with leads so they can follow up via phone or chat when needed (as opposed not having any info)-the reporting system allows me see what's happening within my account/sales process which i need daily updates about-. We are using riltos service since 2016 but I don't think there was anything bad until now;-) Our main goal right know would be improving lead flow & quality

Pros
  • User friendly
  • Reports is available both in web app form,and excel spreadsheet to download at all times during day work hours.it makes easier than ever compare data among dates that helps better decision making.like how long each customer takes after their contact point till closing sale phase..even more important metrics related too this field help improve overall performance by giving insights regarding specific departments'
Cons
  • It is hard to say

Revainrating 4 out of 5

Excellent Customer Data Platform - Has Provided Multiple Benefits To Our Organization

The Reltio platform is easy to navigate and understand and its capability is powerful and scalable. There are many features to learn about, but what is most impressive is how easy it can be to make changes to the platform once you get the hang of it. It is a fantastic tool for any business looking to analyze data from across channels/customer touch points. It has been able to show our organization how customers are interacting with us in different ways both online and offline. It also provides…

Pros
  • Very intuitive interface
  • Easy set ups
  • Great tracking capabilities
Cons
  • Reporting side needs improvement

Revainrating 5 out of 5

A complete solution of lead generation

It is a very powerful platform for marketing and sales. We have used it for our B2B client base which includes SMEs and large corporations. The best thing about this tool is its flexibility as it can be customized according to your needs. I do not have any dislikes with this product. It would be really helpful if they could expand the features like integration with Facebook or Twitter to get more leads. This will increase our reach. Using this tool we are able to target our audience and engage…

Pros
  • Very quick delivery times 1 3 days depending upon location etc., easy customization options.
  • Also good analytics tools provided by reTIO helps understand how campaign performs so far (ecommerce) , also
Cons
  • Not the best

Revainrating 5 out of 5

Great Internal Communication Solution Helping Our Business Improve

I like how easy it was for me as an employee who has never used any type of CRM software before (or even had access) to learn about our business processes so quickly with such thoroughness! It’s also great when you have multiple departments using different tools - being able to seamlessly share important info between them without having each department needing its own system or separate login credentials makes life easier than ever!! Nothing really. The only thing i dislike right now would be…

Pros
  • Easy layout
  • Great customer support team.
  • Excellent database management capabilities,
  • Very user friendly interface compared other similar systemsI do wish sometimes things could get backlogged at times due not all items going into "status" categories properly upon entering information..but otherwise everything works pretty much flawless
Cons
  • None