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RewardTrax Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Demand Generation

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Description of RewardTrax

RewardTrax helps to create, launch and manage business incentive and reward programs.

Reviews

Global ratings 3
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  • 4
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Easy-to use platform and excellent support from staff

I like that we can customize our rewards program for each department in our organization. There is also an option to have multiple levels of benefits within one plan. It's easy enough to set up new plans or change existing ones quickly. The customer service team at Rewards Trax has been great! They are always available via phone or email when you need them. Sometimes it takes longer than expected for certain things to be updated/changed after they've already submitted your request. We're able…

Pros
  • Ease of use, ability to make changes easily without having IT involved (when necessary), user friendly interface & design very intuitive from my end user perspective
Cons
  • Some little things

Revainrating 5 out of 5

Rewards Traq - A great points & rewards program for any business

I like that it allows you be able give your employees rewards for certain actions they take during their job in order get them more engaged with what is going around at work! Their customer service has been lacking as far back when we first started using this program (almost 2 years ago). They were very slow moving through process updates or answers our questions about how something worked until there was no other choice but just go ahead an use another product/service so why would anyone stay?

Pros
  • It's fast, user friendly.
  • Easy to navigate without any confusion between pages within website,
  • Customer support team available 24 hours 7 days per week via chat room if needed;)
  • The ability create gift card codes / vouchers easily by way click here button located under "Loyalty" tab above top portion page navigation menu bar area where customers logon directly thru browser window while still remaining loggedin onto same account login session upon return visit next day
Cons
  • Some problems

Revainrating 5 out of 5

Excellent Customer Loyalty Platform Software

The team at Rewards Traxx is very knowledgeable in their field of expertise. They are always willing to answer any questions I have about my program structure or how they can improve it for me! There's nothing that really stands out as anything negative - if you're looking to get started with an effective rewards management system this software has helped many other companies like mine do just exactly what we need them too. We've been able to streamline our internal processes by implementing a…

Pros
  • Professional service
  • Very responsive support staff when needed.
  • Easy implementation process (I was up & running quickly)
  • Excellent overall product design
  • Best bang per buck value among top tier tools available today..and yet far superior than most others' offerings from several times more expensive vendors
Cons
  • I don't really have any dislikes about this, everything is just fine