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REWO Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Content Management, Knowledge Management

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Description of REWO

REWO is a plug & play end-to-end video SOP platform that transfers knowledge up to 12x faster than traditional documentation methods. REWO drastically improves capturing, visualizing and communicating knowledge to anyone within the company’s ecosystem.

Reviews

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Type of review

Revainrating 5 out of 5

Great Platform For Effective Communication

I really like how easy it was for my team members (who are not very familiar with technology) learn what we needed them to do in order to complete our tasks or projects assigned by their manager/leader etc! We were able to use this tool as an effective communication channel between teams who don't have regular meetings via email. Also liked being able to send out project updates at any time without having someone else from another department come over just so they could see all of your…

Pros
  • Also liked being able to send out project updates at any time
Cons
  • It is hard to say

Revainrating 4 out of 5

Excellent Call Log Solution - Love Using This Tool

We use rewo for our sales team in order to capture all of their calls with customers or prospects so we can easily have them create an accountable call log. The best part about using this software is how easy it makes recording these conversations! It has really helped us keep track of what was said during each conversation as well as when they were called by which customer/prospect. I dislike having to manually add notes after every single meeting but other then that there's not much else i…

Pros
  • How easy it is to add new notes and keep track of our calls and meeting notes
Cons
  • I wish it had an option to manually add notes instead of having to do it all by the automated way

Revainrating 4 out of 5

Efficient Training Tool Used Daily By My Team

It was easy for my team members as it integrated with our current CMS (Drupal) which made collaboration simple! Not much dislike about Rewo so far but I would like more options in editing of presentations as well as adding/editing images from within the editor itself rather then being forced into PowerPoint or Keynote. The ability to collaborate easily between multiple users across different locations makes this tool ideal when you have people scattered all over the world who need access to…

Pros
  • I can track all of our workflows within one place
Cons
  • I wish I could add more images into the presentations and also have the ability to create a custom background when presenting

Revainrating 5 out of 5

Video Training & Tutorials Are Great Way To Build Customer Ease Of Use

The ability for users who are not familiar with our product or process flows can quickly learn how it works by using videos as tutorials/training material. We have been able to improve customer service in multiple ways through this method of training new employees (especially those from other countries). It's also helped us reduce time spent writing out step-by-step instructions which has reduced errors during implementation. I don't like having all my data stored online but some people may…

Pros
  • Very easy tool available without any licensing restrictions; ) Great pricing structure that makes sharing across teams very affordable.
  • Ability store assets locally rather than uploading them into OneDrive, etc., especially helpful while travelling / remote workers where connectivity issues exist)
  • Support staff great at resolving problems
Cons
  • Almost never

Revainrating 5 out of 5

Useful tool to boost knowledge transfer within team

Rewo has helped us automate our training process by allowing for quick creation of new courses as well using existing materials in house or through third party vendors like Lynda/Udemy etc., It also allows you create short videos tutorials which are very useful when it comes time do give presentations about certain topics / concepts we train with them regularly so they become part oof their routine work flow too! I dislike how some features have not been fully developed yet but this will…

Pros
  • The ease to learn at first, good support from sales team & techsupport is great ! Easy learning curve compared others similar products that i used before eLearning platform
Cons
  • There are disadvantages