I like that it is very user friendly in terms of booking tickets online or through mobile app as well! It's also easy to use when you're offline (as long as your internet connection isn't bad). The only thing about this software which could be improved upon would have been its availability during peak hours/peak seasons such as school holidays etc., but other than that - nothing really comes out at me dislike so far with this product.
This helps us track our passenger numbers by buses & trains