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Sensorio Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Customer Service, Customer Success Software

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Description of Sensorio

#1 Customer Success Manager's Dashboard Helping With Customer Retention And Maximizing Your Business's Potential

Reviews

Global ratings 3
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great and responsive Customer Support Team

The customer support team is amazing! I have never had to wait more than 5 minutes for an answer from any of them, they are always willing help you solve your problems in no time at all!! They helped me with my issue related about our new customers not being able too see their dashboard when using sensorIO mobile app (iOS). We solved it within few hours after we contacted one member there that was helping us solving such issues which he called "mobile users". Highly recommended if anyone…

Pros
  • Easy navigation between different pages like Dashboard/Reports.
  • Intuitive interface
  • Ability manage multiple locations easily without having much hassle.etc etc..:)
Cons
  • Nothing really dislike anything here till date though

Revainrating 5 out of 5

Great solution - very user friendly

I like that it is easy to use, has an intuitive interface with many features you can learn as you go along which makes for less support issues when things get complex. The software also integrates well into Salesforce so all of your data remains in one place (as opposed to multiple systems) if needed. There are not too much customizations available at this time but there will be more coming down the road once we release some new products later this year/early next year. For now though, my only…

Pros
  • It's really simple user experience compared similar solutions out today while maintaining core functionality necessary
Cons
  • Nothing here

Revainrating 4 out of 5

It's great software but i wish they had better support

I like that it is very easy to create my own sensors that I can connect to my favorite platforms. I also like how easy it is to share with customers. The product lacks customization when you are creating a new sensor. I would love if I could customize my sensor more than just the title, description of the sensor and the categories. Also, there does not seem to be an option for analytics which means that there is no way to track data, trends or any type of analytics in the platform. We have a…

Pros
  • How easily one creates his/her self
  • It's really great! There are all kinds of possibilities depending from your level knowledge / skills & creativity :).Also good support during onboarding phase <3 !!! :))
  • And most importantly..it works perfectly fine ;P :
  • )
Cons
  • Lack of possibility to add additional functionality by 3