SmartDocs Bot Platform Review

- The ability for users across different department with no technical background can easily use bots.- Great integration capabilities- Helps companies improve productivity by automating repetitive tasks. I dislike nothing about bot platform so far other than its pricing structure which is bit expensive but worth it if you are looking into building better customer experiences through chat or messenger interface. We have used this tool to automate our ticketing system where we had previously…

The bot is really good at responding back with information as soon as we type it out! It's easy for our customers to use so they aren't left hanging when trying to get answers from us about their order status etc - which can be frustrating if you're waiting hours or even days for an answer!! This isn´t something I dislike per se but more because there are some other bots available (such as Amazon) who have better functionality than this one (and don't require my customer support team to train…