Pros
- It has helped us connect easily across long distances since there's not much lag when making calls via chat box between employees/customers who aren’t located too far away; great customer service support (helpful).
Cons
- So-so
SnapCall Review
1
·
Excellent
Rating
5.0
Customer Service, Contact Center Software
Description of SnapCall
SnapCall is a cloud-based call solution for customer-centric companies. It offers a new way to communicate with customers that is 100% digital and contextual.
SnapCall's call button that can be embedded on your website or application to receive pre-qualified inbound calls, streamlining your phone support by making it available only to high-value customers. Calls can be directed to your Zendesk Support, PBX system, landline or mobile phone number.
Admins are able to:
- Receive calls from all over the world (without any restriction).
- Scale their phone support according to preferences.
- Improve agent productivity and maximize operational efficiency.
- Gain real-time data and insights.
SnapCall is smarter than current phone systems, making phone support easier to handle and scale according to your priorities. SnapCall VoIP call technology has been featured in the WebSummit, The Next Web and TechCrunch conferences.
We power smarter phone support at innovative companies like ClickFunnels, Azimo, and Devialet.
Get started with a 14-day free trial (no credit card required), and see SnapCall in action.
