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SpeechMotion Transcription Services Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Other Services, Health Services

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Description of SpeechMotion Transcription Services

Speech Motion is a product suite that has voice capture, speech recognition, automatic distribution, and e-signature applications for healthcare documentation.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Professional & efficient staff, excellent quality

The transcriptionist who worked with me was very professional to work with. She knew her stuff and took ownership of my project from beginning to end. I had some issues getting an accurate transcript but she went above and beyond in ensuring it was correct! Very easy to communicate with via email and text messaging as well. Would recommend this service highly. You can't go wrong here. Easy process and great customer support. I like how easy it was to use this software. It's very user friendly!

Pros
  • Affordable
  • Easy interface
  • Great Customer Support team.
  • Very fast turnaround times (5 hours)
  • Fast delivery time after request submitted by client, usually within 24 hrs
Cons
  • No ability at presentto customize certain things suchas adding custom fields

Revainrating 4 out of 5

Very User Friendly and Seamless Integration

I like how easy it was to use once we got used to using it. It's very user friendly! We were able to get our transcriptionist in less than 24 hours after submitting documents from home or office with no errors at all. The customer service team also did an excellent job of walking us through everything step by step so there weren't any surprises along the way which can be frustrating when you're trying something new under pressure. This software could definitely improve its search feature as…

Pros
  • Ease
  • Customer support is great & timely response times.
  • Free trial offers free credits saves money, gives customers peace of mind that product meets expectations before purchasing.
  • Can access transcriptions easily via website portal
  • Search function needs improvement (could just need some practice)
Cons
  • Slow processing speed compared other platforms

Revainrating 5 out of 5

Great Experience Working With This Service

I love how easy it was to use this service! The customer support team are very helpful in getting you pointed towards what your needs may be with their software as well being able solve any issues or problems/questions quickly (I had one problem which took about 10 minutes of my time but they resolved everything). Nothing really at all - just great experience overall using SMT services from start till finish including after hours when we needed help solving an issue related specifically our…

Pros
  • Speechmotion is user friendly, has good communication among staff members who can explain technical jargon if required while keeping us informed throughout processing work flow process; prompt response emails for queries made by me even before completion
Cons
  • There are disadvantages

Revainrating 4 out of 5

Great Customer Service & Easy Software To Use

I like how easy it was to use this software when we were looking into having our transcriptionist's work remotely from home. We had many issues with other companies but not so much here! They are very helpful in answering any questions you may have as well as providing training if needed (which they did!). It seems their customer service team takes great care of customers too - even those who aren't paying clients!! The only thing i didn’t really enjoy about them at all would be there pricing…