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Sticktail Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Development, User Research Repositories

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Description of Sticktail

Sticktail is your nerve center for customer insights. Create & share stories that inspire action.

Reviews

Global ratings 2
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    1
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great Tool For Tracking Conversion Rates

I like being able to see where my customers are at in their journey, what they're looking for from me, how long it takes them to buy etc. It's also very easy to create custom reports so you can track progress over time. The UI could use some work - there isn't much differentiation between different types of accounts (ie free or paid). There should be more ways to segment by account type. We've been using sticktail as our primary tool for tracking conversion rates since we launched 3 years ago…

Pros
  • Great program if your ready & willing.to get moving!! :)
Cons
  • Nothing really comes up immediately..but

Revainrating 5 out of 5

A Great Way To Manage Your Customer Feedback

I like how easy it was to create my own dashboard, as well as being able to export all of our data into one place. Some features are missing from this software (like creating custom reports). It's great if you're looking to keep track of what customers think about different aspects of your business! We have been using sticktail since we started up in 2014. This has helped us stay organized with all of our feedback forms, which helps make sure everyone knows where they should go when submitting

Pros
  • very friendly team.
Cons
  • There are disadvantages