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Tech Results Review

2

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Professional Services, Managed IT Services

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Description of Tech Results

A leading UK based IT Managed Service Provider (MSP) that offers a wide-range of budget-friendly managed IT solutions & services under one roof. Our key services include Hosted Desktop (DaaS or Virtual Desktops), Backup as a Service (BaaS), Hosted VoIP and Managed Office 365 services.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great Customer Service and Products !

The support team is very responsive, they are able to answer questions right away - even at night! I would highly recommend them for any cloud software needs you have in your organization - especially if it's not something we've used ourselves yet but can see how useful it could be after speaking with our own experience level employees who use their products daily. It has been great having access to such knowledgeable professionals during times when things aren't quite going smoothly, so there

Pros
  • Easy & convenient way yo manage desktop images without needing additional IT staff or resources outside from regular end users.
  • Good response time once an issue arises
  • Very flexible pricing structures compared other vendors offering similar services that were less reliable than those offered through technology ressults
Cons
  • Only downside was sometimes certain features weren' t

Revainrating 4 out of 5

Reliable Hosted Desktop Solution: Tech Results

I have been using tech results for over 10 years now, they are always reliable with their service offering, even when i am not in London office they still manage to get my work done without any issues. Their call center is also very efficient and helpful. The only thing i dislike about them is sometimes it can be hard to find someone who deals specifically with your issue within the team but tech result's customer support will help you out. We use their hosted desktop solution which has helped

Pros
  • Reliable product
  • Very quick response times
  • Great Customer Service & Support system.
  • It feels like technology evolves at least 4x faster than normal business cycles do so this helps keep up :)
Cons
  • A little laggy occasionally
  • Occasionally unplugged from other servers during heavy usage