Tele-Support HelpDesk Review

The interface is very easy to use. It has all of the features that I need in order to keep my customers happy. There are some minor issues here and there but nothing major as far as functionality goes. They have an excellent support team who will help you out if needed. Overall it's been great so far and I am looking forward to using this service in the future! We do not currently use any other telephonic system. This program allows us to provide our clients with 24/7 customer service which…

The interface is very intuitive to use even if you are new in this area of work. All major features that I may need as an administrator were included in one place so it was easy to manage my accounts from there. Also having all services under one page makes managing them easier than ever before! There isn't anything bad about our implementation but we would like more options such as being able to add additional fields when creating user profiles. We have been using this system since 2011 now…

The interface is very easy to use. It has all of the features that I need in order to keep my customers happy. There are some minor issues here and there but nothing major as far as functionality goes. They have an excellent support team who will help you out if needed. Overall it's been great so far and I am looking forward to using this service in the future! We do not currently use any other telephonic system. This program allows us to provide our clients with 24/7 customer service which…

The interface is very intuitive to use even if you are new in this area of work. All major features that I may need as an administrator were included in one place so it was easy to manage my accounts from there. Also having all services under one page makes managing them easier than ever before! There isn't anything bad about our implementation but we would like more options such as being able to add additional fields when creating user profiles. We have been using this system since 2011 now…