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Tension Packaging & Automation Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Third-Party Logistics

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Description of Tension Packaging & Automation

To handle 1,000-plus orders a day you need a system designed specifically for your floor plan and distribution center processes. Tension Packaging & Automation works with your distribution center staff, creating customized packaging solutions that make an impact where it matters most - your bottom line.

Reviews

Global ratings 4
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Type of review

The ease of use is one thing I like best about this software! It's very user friendly so anyone can learn how to operate quickly without any training needed from our team members who are proficient in using other systems as well. There really isn't anything bad at all when we have used their services over the past few years now. They do what they say will be done within stated timeframes which has been great since many companies don’t always deliver or work according to expectations given by…

Pros
  • Easy interface
  • Ease of access for users both internal an external
  • Ability with system updates, etc.
  • Reliable service delivery times compared across multiple industries / business sectors globally no matter where it may take place around world; e.g., Asia Pacific region(s), US marketplaces..etc
Cons
  • There are troubles

The software is very easy to use, has great reporting capabilities which are really helpful for our business needs! I wish there were more color options available in some of their reports but its not too big of deal as they have many different types of colors so we can pick what fits best into our environment/branding efforts. We used this product at my previous job (in another state) before moving back home to Ohio. They had just updated all products recently making them much easier to…

Pros
  • It's user friendly interface makes it super simple even if you're new with computers or technology altogether!! Very intuitive design that allows users who aren't tech savvy like myself access easily without any issues whatsoever!!! Also love how customizable everything looks from logos etc..to actual content within each page layout itself :) Super responsive customer service team also helps make things run smoothly
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Great Customer Service, Easy To Use Software

The best thing about tension pack is how easy to use they are! I love being able to do all of my packing in one place without having to go back into other programs or call someone else for help when i get stuck. It would be nice if there was more options like different sizes so that we could have multiple products at once but this isn't really much of an issue since we only deal with two items per week (at least right now). We've been using them as our main software because their customer…

Pros
  • I love being able to organize my own products and make orders with it
Cons
  • There's nothing I don't find useful about the software

Revainrating 5 out of 5

Tension Packaging - Excellent Customer Service

I like how easy to use this software is once we had our own account set up so we could access all of our packages easier than before from any computer in house or out side! The only thing i dislike about tension packagings automation is when they send invoices monthly instead of weekly which makes us loose alot of money if its not corrected right away by them. Great customer service as well as great product. It really helps get rid of paper work because everything can be done online now. I…

Pros
  • Very fast shipping times.
Cons
  • Not the best