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ThinkEasyIT Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Managed Services

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Description of ThinkEasyIT

Provides state-of-the-art IT service and innovative products that allow clients to get ahead of the competition and achieve greater success.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Fantastic customer service plus fantastic quality products

They are always very quick with their responses, they make sure what is correct before sending it out so you know exactly when your application has been released into production ready for access by staff within our organisation! Their level 1 support team have never failed us in any way over 14 years we've worked together now at both internal & external events which I can say nothing bad about!! We also use them as an admin/helpdesk system (Moodle) where people log help requests from all around

Pros
  • Super fast response times
  • Highly skilled account manager helped solve major issues that needed to be sorted without question
  • Great tech guys too : )Great customer service
  • Very efficient delivery dates.
  • Extremely flexible pricing structure.
  • Excellent backup strategies available upon request
  • Good amount services provided free such hosting emails through webmail server insteadof having mailserver installed locally.etc :)
Cons
  • Not much downside here

Revainrating 5 out of 5

Overall pretty great experience working through Bitrix24

I like how easy it is for me as an individual user, but also very good for businesses big or small alike who are looking at ways they could make their business more efficient across all departments. It has many different options available which can be adjusted according to your needs. As mentioned this program does run quite expensively depending upon what you want in terms of system features offered by them. This software will help streamline things within my work place with regards customer…

Pros
  • Ease Of Use
  • Features Available
  • Reliability And Security System In Place To Protect Data/Data Stored With The Company.
  • Helpful For All Customer Service Representatives From Any Department At Your Business
Cons
  • Some disadvantages

Revainrating 5 out of 5

A Great and Easily Accessible Way To Store Documents

The support team is great! They are always willing to help you out, even when they're not in their office or at home. I like how easy it is to use Think Easy IT for my business needs. It's very simple to set up an account with them so we can easily access our files from anywhere. There really isn't anything bad about this program. It has been amazing so far. I would definitely recommend getting this software if your looking into having easy file storage online. We have realized that keeping…

Pros
  • Everything works perfectly well once signed up; there weren’t many problems along those lines as other programs had previously caused me issues throughout implementation processes over time
Cons
  • Some little things

The easy access through mobile application is very helpful for my daily work as it makes me able to do all tasks in one place without having any hassle or confusion at times when I am away from office, which saves time too! There are some features like'send an email' etc., where you need internet connection but not always available with us especially while traveling outstation/abroad so this could be improved upon by adding offline mode option also (as we have been using thinkeasyit since years

Pros
  • Allows flexibility that comes attached within every account
  • Security issues taken into consideration well
Cons
  • So-so

Revainrating 5 out of 5

Great service and quality workmanship !

The best part is their customer support team, they are simply amazing! They have helped me with all my needs from setup/configuration as well providing great training sessions for our staff members in order run smoothly without any issues or errors at handover time (which was very important). Their services can be costly but if you do your research beforehand it's worth every penny. We needed some help setting up an email server which we got through them; however I also wanted someone who…

Pros
  • Very helpful people to work behind
  • Highly professional service delivery.
  • Professional Service Level Agreements included into contract terms &amp,
  • Helpful technical background knowledge across many areas within IT industry&quot
Cons
  • Nothing