The support team was very responsive, even though I did not have any questions about their product at first glance (I had issues with another piece of business-related tech). It's easy for people who are new or do not use computers regularly because it requires little effort from you once set up - just click some buttons! Easy enough if your computer skills aren't great but still pretty intuitive otherwise as well.
I would say this could be improved by adding more features/customizations thanβ¦