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Trakster Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Public Works

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Description of Trakster

Trakster is a web-based solution designed to help manage public works customer service and field operations by building a foundation for management in route operations, customer service and organizational accountability.

Reviews

Global ratings 3
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Intuitive Software for Tracking Employees

I like that you can use any computer with internet access or mobile devices as an employee has no need of software installed at their own desk top! The reports could be more detailed but this would require additional programming which may not always happen when managing large volumes using many different systems/instruments from other companies and departments within City Hall. We are able reduce our labor hours tremendously through efficient tracking and reporting tools provided via GPS…

Pros
  • Also liked having all data stored in one place wheras multiple disparate applications needed before for payroll purposes.
  • It does what exactly want without too much extra fluff
  • Able store time
Cons
  • Good but not great

Revainrating 5 out of 5

Trakster - Very Good Job Tracking Software

I like that it has so much flexibility with all of our different projects - not just one type or size road. It gives us more control over what we can do as far as creating jobs/tasks within each area and allows us to create separate tabs for safety information, work order tracking etc. There are some things you have to learn how to use but once you've got the hang of it its simple to take advantage of the system's abilities. We haven't found anything so far that really needs improvement. For…

Pros
  • How good trakster looks overall..its an awesome looking tool which makes working in your office look pretty cool if i may say lol.and also great customer service helps alot because they answer questions fast compared other companies
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Great Solution For Scheduling And Tracking

The software has been easy to use and the support team has been great. They have continued to improve the product and make it easier to use. We like that they have added additional tools and features. I would say one of the best things about this software is how easy it is to customize. It is easy to add new modules we need and there are many pre-built modules so our time to market is reduced. The only thing I dislike is how sometimes the interface can be confusing and you have to click around…

Pros
  • I like the interface is easy to use and it is reliable
Cons
  • The price can get a bit pricey for a small business