V7 Service Advisor Review

I like the ability to use the app in my car while in traffic or at work. The lack of customer service is what really bothers me. If you have any issues with your vehicle V7 does not answer their phone calls, they do not respond in anyway through emails etc. They are suppose to be able to help customers but they don't seem interested. It's hard for them to get new business when there isn't much support from this company. We were trying to find someone who could fix our air conditioning system…

I like how easy it is to log in and view all of the issues that are assigned to me as well as the customer. The best part is that you can send a text message or email to the customer with a status update about the issue. It's very helpful to know when my technician will be arriving at their home. I don't have to call them every time I want to check in on an issue. It also helps if they need additional parts for their vehicle (ie. spark plugs). I dislike that sometimes it takes longer than…