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Visual South Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Value-Added Resellers (VARs), Infor Channel Partners

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Description of Visual South

Visual South helps customers with successful use of their Infor ERP product.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Service & Project Management - Would Recommend

Great support, very helpful when you have questions or need to make changes in your system. Sometimes it is hard for them to understand our business needs. When we had issues they would try to solve the issue as best as possible instead of making an educated recommendation. Very good overall service provider! We are solving many problems that were causing us headaches before using Visual South. Our sales process has improved because of Visual South's implementation assistance. They also…

Pros
  • Also help from technical team members whenever there wasn't enough time available within their daily hours due to long work week schedules / holidays etc.to complete tasks at hand
Cons
  • It is hard to say

Revainrating 5 out of 5

Excellent Product with Exceptional Support

I like that they have multiple levels for reporting, customizing reports is easy, and they are responsive to questions and issues. Sometimes it takes a little while to get an answer back or follow up on emails. The support team is excellent! They are very knowledgeable in the product and always willing to help. Great customer service! We have used Visual South since 2012. They've helped us customize our reports, make sure we were using them correctly, and train our users when we needed. They…

Pros
  • It's nice having everything together under my control at 1 location with nothing duplicated anywhere else.I'm ableto find what i am lookingfor quickly if something does not exist within VISUAL SOUTHit doesn't take me any longer than before which was frustrating prior as there wasn’t enough room availableon excel sheets etc.,and now things load
Cons
  • It is hard to say