It is very easy to use, has many useful features with ease of access for users without IT department support. Not much for customization as it comes out-of-the box but can be customized via API or web interface if required. I do not like that there are no mobile apps available. We have used Vitalscan since about 4 years ago in our organization where we scan millions of documents daily for legal purposes (mostly court records). I liked the fact that it was easy to use and it was able to scan aβ¦