The way we can connect with our customers via web, mobile app or other channels through social media like Facebook and Instagram has been great so far! I am not sure how easy it would be for new users who have no experience in analytics tools. We are using this product mainly because of its ease-of use (it's very similar to excel) but if you're looking at more complex dashboards then there may still need some learning curve before getting good results out of them. Also - one would definitelyβ¦