Description of Voiso
Voiso is a SaaS call center solution with its own telecom infrastructure supported by 12 PoPs worldwide. With advanced historical reporting and real-time monitoring features, Voiso can streamline operations for outbound, inbound, and blended call centers. Intuitive interface and flexible functionality make Voiso suitable for practically any use case.
For outbound sales, Voiso enforces abandonment ratios, provides selective recording, and more compliance features to help navigate global and nation-specific requirements. For customer service call centers, Voiso stands out offering reduced handling times, real-time queue management, and all the necessary agent and supervisor capabilities. For BPOs, Voiso offers support to most CRMs and can even work with multiple systems simultaneously.
Voiso does not require any up-front costs and can be deployed and customized within an hour. Numbers may be ported in or purchased within the platform, assuring direct, low-latency access to regional voice carriers.
Voiso’s experienced support team covers all time zones and is ready to assist or provide a free trial 24/7.
