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WhatUsersDo Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing, Conversion Rate Optimization

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Description of WhatUsersDo

WhatUsersDo performs UX testing of websites. The tool provides you with videos of customers using and reviewing your website. Site owners can use feedback to identify bugs and improve user experience.

Reviews

Global ratings 6
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Type of review

Revainrating 5 out of 5

Awesome source of knowledge/instruction without needing to learn how

I like that it's easy for non-technical users, such as myself who have no coding skills or background in computer science. It also makes sense very intuitively so there is little learning curve involved. If someone does not understand something they will ask questions until their understanding has been met which is great! Sometimes we just get stuck looking at an error but are unsure what needs correcting - this really helps us pinpoint exactly where our problems lie within code because once…

Pros
  • Easy to use interface with intuitive layout; Very quick response times from technical Support Team should anything ever goes awry ; Relatively low cost compared other popular alternatives available outthere
Cons
  • It is hard to say

Revainrating 4 out of 5

Great User Feedback Tool For Getting Insights

I like that whatusersdo is easy to get started and allows for self-service without needing an expert engineer or designer to set up the rules, it's also very cheap in comparison to other tools out there. There are so many different ways how one could write their own rule sets but i would definitely recommend starting small first (i.e. 3-5) before trying to expand as they have limited support if you need more advanced features down the line. It does not require any software installation and…

Pros
  • I like that whatusersdo is easy to use and the ability to easily gain insights from users
Cons
  • I dislike that the feedback surveys aren't available with the free account

I like that it is easy for clients who do not know how to code, or are afraid they will mess something up if there's an issue when coding themselves. It also allows me as their web developer/designer to see what problems my client has encountered in front-end development so we're able solve them together! There isn't much dislike about this software but being from Canada sometimes accessing certain pages takes longer than expected (especially during winter months). Would love more Canadian…

Pros
  • And most importantly its free trial period offers enough opportunity experience product completely riskfree prior any commitment made towards subscription plans !!!

Revainrating 4 out of 5

Great way improve internal communications during COVID

I like that it has many different ways for me as an individual, or even my team members in our organization, to communicate back to them about their service/product is great! There are some things where we have been able to understand more by doing this activity than just talking face-to-face (e.g., understanding how they would feel if there was no option available for us.) It's not perfect - sometimes people don't respond well when asked questions directly through video chat; however, these…

Revainrating 5 out of 5

Very useful tool and very fast response times

I like that it's easy for users who are not tech savvy or don't have much computer knowledge, because they just need an internet connection in order to test their product/service out! It is also helpful if there isn’t anyone else around since no one needs help when trying this service (unless needed). Sometimes some things do take quite awhile before showing up as reviewed by others but once we see what has been done then its great!! This helps us make sure our products work well so people…

Pros
  • Ease Of Use , user friendly interface & very simple design layout makes testing really fun&easy !Great Product!!! Love The concept behind "Whatusersdo"
Cons
  • Will fit

Revainrating 4 out of 5

A useful resource with minimal interruptions

I like that it is easy for users who are not tech savvy or have low vision, as well as those without internet access (elderly), which makes this software very accessible! It's also great because there aren't any pop-ups asking permission when viewing my site from their computer/mobile device - they just see what would be shown if someone typed in our URL directly into an address bar. This may seem insignificant but sometimes people don't realize how much information we're collecting about them…

Pros
  • Great customer service support team with quick response rates / turn arounds; always accommodating suggestions made along way throughout development process..as needed :)
Cons
  • No ability yet within platform itself set up notifications upon completionof certain tasks relatedto user profile