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WorkGuru Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
ERP, Project, Portfolio and Program Management

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Description of WorkGuru

AUSTRALIA'S LEADING PROJECT, INVENTORY AND ASSET MANAGEMENT SOLUTION

Reviews

Global ratings 2
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great product, great service and fantastic customer care

I like that we can easily access our inventory data from anywhere in Australia or even overseas via VPN! It's also very easy to use for clients as well - they love it too!! The only thing is sometimes when you're trying to send something out there (eg invoices) then your internet connection drops so its not always reliable but once again this could be because of my ISP rather than WGU itself? Nothing really at all actually just minor issues with reliability/internet drop outs etc which are…

Pros
  • Great Inventory Management
  • Very intuitive,easy setup process.
  • Excellent customer service response time by staff
  • Extremely helpful account managers who make sure everything runs smoothly
Cons
  • Good but not great

I like the ease of use and the ability to link to other systems such as Excel, Outlook and EAM. The ability to have everything in one place. The lack of training and support for the platform. The platform is very difficult to navigate and the lack of training and support from the company is poor. WorkGuru is a very good project management tool but is not as easy to use as other systems. It is fairly easy to set up and use and will definitely meet your needs. I have used it to manage my project…

Pros
  • Easy setup
  • Ability To add workflows/steps directly into excel or word docs.
  • Integrated calendar features are great!
  • Supports multiple platforms (outlook etc.)Very simple interface which helps users understand how best they can utilize this product without too much knowledge about programming languages required by traditional PM software solutions available today
Cons
  • Nothing here