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Zelis ACH Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Health Care

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Description of Zelis ACH

Zelis Payments delivers faster, simpler, more reliable, more cost-effective payments to medical and dental healthcare providers.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Excellent benefit to use within healthcare

I like that you can see your payment history easily which in turn helps me make better decisions regarding my business with clients/patients who want their treatment paid for via an insurance plan or by themselves (self pay). It has really helped streamline our billing process overall as well! There is not much else at this time but honestly if they fixed some of those bugs it would be amazing!! Don't hesitate when looking into Zelisk's benefits - there are many options available such as having

Pros
  • Ability use phone apps too.
Cons
  • Will fit

I use zelisaach for all my billings since 2005 with no problems at this time! It works great when you don't have an internet connection or want something quick before your next appointment (which is often). No complaints here except that it can be hard sometimes getting in touch w/the system if there are any issues after hours during holidays etc - but we work around those situations as best possible by emailing back & forth until resolved!! Highly recommend using our billing solution instead…

Pros
  • Ease accessing client's bank statements electronically thru website interface..easy tracking deposits into various banks
Cons
  • Not the best

Revainrating 4 out of 5

Great experience with Quickbooks Online

I like that it is easy for me as an organization owner to make sure all of my patient's bills are getting paid in a timely manner. It has been very helpful for us at this time when so many are out because of COVID19. Honestly though, it could be better if there was more variety or different payment types. For now we're just utilizing what they have but it would be nice to add some other options down the line. Definitely recommend! We can't wait until everything gets back to normal and our staff

Pros
  • It's easy to use and it's easy to see all of our patients' bills and payments
Cons
  • Just wish there were more options for payment types

Revainrating 4 out of 5

Great customer service and very responsive

I love that they are so quick with their replies/help! They really listen when you explain your situation or concerns about how much money is getting deposited into an account vs what amount was expected at all times during treatment of patients in our clinic (and insurance). Sometimes there can be some delays depending upon where we're located geographically since it's not always easy for them from afar as well but overall this has been great!! We've received help multiple time now while also

Pros
  • The staff is very helpful and friendly and they have great customer service
Cons
  • Sometimes there can be delays with certain issues but overall they have been great so far and we're very happy with the service

Revainrating 5 out of 5

Very good and affordable solution especially when paired w

I like that it is very easy for me as an end user of this software system to use in conjunction with my business partner's accounting program (QuickBooks). The customer service support has been great! It takes some time getting used but once you do get comfortable using your way around their platform there really isn't much they can help us out about if we run into any issues or questions along our journey together through implementation - which so far hasn’t happened too often at all over two

Pros
  • Easy setup / configuration process.
Cons
  • Nothing