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Zingtree Agent Scripting Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Zingtree Agent Scripting

Zingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.

Reviews

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Type of review

Revainrating 5 out of 5

Very helpful tool for automating various tasks related

I like how it has user-friendly interface; easy enough that anyone can use without much training or assistance from others in IT department (if you have one). The price seems high but considering its ease by users when setting up new accounts with no prior knowledge needed -- not too expensive at all! Some features could be improved such as adding more options within some categories/questions so they are easier accessible than what's available now? Would definitely recommend this product if…

Pros
  • Easy accessibility for everyone even those who do NOT know coding
  • Not limited only used internally may bring benefit outside organizations also.
  • very helpful team members there :)
Cons
  • I will keep silent