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Zuora CPQ Review

2

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.5
Sales, Quote Management

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Description of Zuora CPQ

With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Very Good Customer Support and Product Knowledge

The best thing about Zuora is that it has very good customer support team who are always ready to help their clients. Also, they have very good knowledge of the product which helps them in solving any queries or issues in an easy way. I would like to mention that I faced some issues while using Zuora but the support team helped me out with those issues. I am satisfied with the service provided by Zuora. We used Zuora for our billing system. It was very helpful as we could manage all our billsโ€ฆ

Pros
  • Customer Service
  • KnowledgeBase
  • API Integration & Webhooks APIs

Revainrating 5 out of 5

Zurora's customer service has never failed me and keeps you guys informed daily

I have been working with zuroracpq for over 3 years now in multiple roles including Salesforce Administrator & Admin Assistant as well Project Manager/Sales Executive which included managing our accounts receivable process from start to finish! The Customer Service team is amazing at helping us navigate any issues that may arise along this journey of implementation AND making sure we are always up-to date regarding changes or new releases coming down the pike!! There isn't anything about it iโ€ฆ

Pros
  • Great customer service
  • Extensive knowledge base resources available 24x7 hours through Live Chat Support.
  • Easy navigation within portal, ability easily switch between different pages / modules such billing cycle management
  • Ability easy view invoice details once paid
Cons
  • Nothing