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WhatsHelp Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Conversational Marketing

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Description of WhatsHelp

WhatsHelp is a Messenger Marketing Platform for companies. It helps businesses increase sales, grow the subscriber list and build close relationships with customers via Facebook Messenger by providing automation tools, chatting, broadcasting, create smart bots, and broadcast messages.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Platform With Great Customer Service

The platform has all the features that I need to manage my business in one place.The support team are quick to respond to any queries or questions we have.It's not always easy when you're looking at an online product and trying to decide if it will work in your own way of doing things but this isn't the case here as they've made everything so simple! There is nothing about whatshelp i dislike really its just how i do certain tasks which can be done quicker elsewhere but thats no fault of their…

Pros
  • Easy access & signup
  • All functionality from within web browser doesn’t require download.
  • Extensive reporting function, including data export options for Excel format.csv file uploadable (and very user friendly)
  • 24/7 telephone hotline available by contacting admin@wshub apparelgroup.coop
Cons
  • Nothing here

Revainrating 5 out of 5

Easy To Use, Has Great Customer Service

I love that they have the customer service department in India who are always available to help you out with any problems you may have. I also like how they make it easy for you to use this software. Their support team is very friendly and willing to answer all your questions. I don't like that sometimes when using their software there can be lag time between posts to our page but sometimes that can happen anywhere. We are able to communicate with our followers in a more personal way than…

Pros
  • They give us tools suchas Google Adwords which allows me find new opportunities easier! Also gives better insight into what customers want so i know where improvements need made
  • This helps them understand whats happening within my account without having too much confusion or stress trying topull things together themselves ! Its just
Cons
  • Some disadvantages