The best thing about this service is that the turnaround for the service is quick. I like that it is HIPAA compliant. EMR integration and automated faxing is a huge benefit. I also like that it is affordable. I dislike that the service is not available in all states. We are a small practice and we need to send a lot of patient forms and I do not think we utilize this enough to justify the cost. However, I think it is worth it. We are able to use Medsender to send patient forms, renewals, and patient information to our patients.