Review on Chase Capital Partners by Derek Isaac
I opened a checking account with Chase Bank online.
I was the account holder at Chase Bank for a while and on 17.08.2020 I logged in, checked my salary and everything was fine. I went back to my account and saw that my account was locked. I just called their security department and they told me that it was closed due to the bank ID and that I would have to go to the branch and show 2 forms of ID. Chase Bank has never sent me anything in writing or in a secure message indicating that they require me to present this form of identification. I met with an account specialist and they moved on and I had to reopen all my accounts. This resulted in a delay in my bills.
Pros
- Chase Bank officers spoke very well about how good Chase is as a bank.
Cons
- Chase suddenly closed my account for fraud. No proof of this and all of my transactions were legitimate.
- Then they canceled my account of my wife for no reason. No fraud there either.
