I contacted Netgear to help install Speaker Satellite - the mobile app doesn't install it but needs to be installed manually. When contacting Netgear I am told that this speaker satellite was manufactured in 2018 and not sold by Revain. They will not honor my request for help as their warranty is one year and technical support is only 90 days. Netgear asked me for proof of purchase. I submitted a copy to Revain, but Netgear still believes I purchased the Speaker Satellite from an unauthorized third party. There is a date on the box that says '2019' so the unit was NOT built in 2018 and is a new unit being sold by Revain. If Netgear persists, the entire device will be returned to Revain. Too many BS.
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