I like how simple this program is for both beginners as well as those who are more advanced in their use of software. The ease of using the program makes my job much easier! There really isn't anything I dislike about this product, but if there were something missing or changed I would love to know what it is. This has been an awesome tool for me since I started working at our local landscaping business. It's helped us keep track of our work orders, customers, invoices, etc., which allows us to have all information available at one time instead of having to look through multiple documents/schedules each day.