In my opinion, FOIAXpress is a huge step forward for transparency. Its powerful search and document discovery capabilities allow us to quickly identify records, and it also allows users to easily retrieve and download any number of pages at once. Our clients appreciate the ease of use, and its ability to handle large volumes of requests and appeals efficiently. We love working with them, and hope to continue expanding our relationship for years to come. - I like how easy they make searching documents so you dont end up getting hundreds of emails when looking through your inbox after an appeal was filed. And if there's no email address or contact information on file, FOIAxpress will let you know right away instead of waiting weeks (or months) to get back to someone who has been trying to reach you! Also, the online forms provided by this tool help greatly streamline the entire process. Overall, great product from a great vendor.