I like that it's easy to use for our staff members as well! It allows us at my work place (a school) access all of this information in one convenient location so we can easily keep track of patient records/information without having to go through multiple different programs or websites. There aren't any cons really - everything seems great about perfectpatients!! Great program if you're looking into keeping your patients' medical info organized online! This makes life easier when trying to find previous doctors visit notes etc.