Review on Watts 1/2-Inch 2T-M2 Brass & Tubular Washing Machine Hot Water Shut-Off Valve - Improved SEO by Gary Knop

The company needs to improve the way it delivers the product. There are numerous complaints about people being unable to remove screws. It's one thing not having a system for getting feedback from customers (the blood of the company). It's another thing when online reviews are staring you in the face and you can't act. What helped me to remove the bolts was rotating the inlet fitting, which also rotates the bolt. This, for some reason, allowed to loosen the screw. For $40, it should come with an extra set of O-rings. After barely loosening the bolt and tightening the fitting, the o-rings were not in very good condition. That's not good for a product that wants to be positioned as durable and long-lasting. After cleaning the adapter attached to my copper pipe and installing this valve, it works and doesn't leak.