I love that it is easy enough for my team members who are not as familiar with this software yet but still want us to use it daily! It's very intuitive so they can figure things out without me being there every day. If you have questions about how something works just ask someone else in your organization because most likely one person knows what we need help figuring out. They also do an amazing job at helping people learn new features quickly by having their own video tutorials online when needed (which helps since our customers don't always live near each other). We've been able to improve efficiency throughout all areas within the shipping department which has helped tremendously.