Went in to open an account in which I was not successful due to the branch manager Kathy. She literally made a phone call and handed me the phone while I sorted out an issue and after that was completed just looked at me and stated good luck. I only use chase due to my grandparents but after todays experience I will keep my current bank.I’m currently sitting in the lobby of this bank. There are 8 people in line behind one teller. I need to speak to a business banker- but I don’t know if there even is one here. No one has said anything to me. There are literally 5 different offices with chase employees in them who aren’t with customers. What are they doing? You’d think that one of those five would see that there are a ton of people waiting and come lend some support, but no - they have better things to do. Really infuriating.