True Act is an amazing solution that allows us to have a more streamlined process of delivering our products and services. The team and their support is amazing! It’s a very easy system to get used to but it does take some time to fully understand all of the processes and functions of the system. Make sure you know what your looking for and how to use the tool correctly at the beginning. Once you do this it makes the process much easier and saves time. We are able to track orders from many different areas in one place with ease. This has allowed us to streamline the order processing by orders that come in via phone or email versus those that come in through our website.