I like how easy it is to use, you can create as many bots for different tasks or projects without much hassle. The support team are very helpful when solving any issues we have. It's not free but if you're looking at getting one of these tools then there really isn't anything wrong with this software either way! Sometimes people get confused by all the features available in other platforms out there so having something simple yet powerful makes sense here too. We've been able to automate our customer service process using ToKibot which has helped us reduce call times significantly.