I like that it's easy to use, has good customer support when needed (which isn't often), integrates easily with many third party applications/systems already in place at our hospital such as radiology billing system etc., allows for quick entry of data from anywhere online using mobile devices or other methods - so not always tied down working inside specific departmental walls only! Sometimes there are lag times between updates which can be frustrating if you're trying get results back quickly but overall we've been very happy thus far since switching over two years ago!!