I like how easy it was for me as an administrator to get familiar with this system, even though i am not technically trained in computer systems or software applications. The interface layout can be somewhat confusing at first glance but once you learn what each button does its very user friendly! This product has helped us streamline our workflow process by allowing us access from anywhere via mobile devices which helps reduce patient wait time during appointments. We are able to communicate more efficiently between doctors and staff members using the messaging feature within palasheathcare solutions.