I figured Chiwava would be the ideal online retailer to meet the amusement requirements of my furry pals. My encounter, however, was a tremendous letdown. The toys that resembled mice were fragile and readily shattered. The toys were abandoned by my cats when they lost interest in them and began to collect dust. The interactive laser pointers were a joke; they had a flimsy laser that didn't even keep my pets amused. Even worse, the company's customer service was appalling. I tried to contact them several times, but each time they took a while to reply, and when they did, their advice was completely useless. It was challenging for me to find what I needed on the website because it was tough to browse. Additionally, the costs were too high for the caliber of the goods. Given the money I paid, I had hoped for higher quality, but instead I got terrible quality goods and lousy service. Overall, I had a poor and difficult experience with Chiwava. I wouldn't suggest this shop to anyone looking for high-quality pet supplies. Go somewhere else for your furry pals' entertainment to save yourself the trouble.