I love how easy it is to use, as well as customizable for any business needs! It's also very user friendly which makes training new employees quick & pain free!! The only thing that has ever been an issue with nutri soft are their customer service reps - they can be so frustrating at times because of all these different policies you must follow if your not in sales or admin (which 90%+ people aren't). They need more support staff who understand what we do AND care about our success like other SaaS companies out there seem too have nowadays. We've had great results from using this software by helping us create custom reports within minutes without having multiple spreadsheets open up next eachother needing time-consuming manual calculations/calculations etc..