The customer service is excellent! They are very quick in responding & assisting when needed. I do not have any concerns at this time but would like them around during my retirement years so that if there was an issue they could assist me without having too much of stress or worry about it myself (I need assistance now). As far back as our first meeting we felt comfortable working together - which made us feel good since many other companies were more difficult than necessary once getting started by putting up barriers instead trying out new things/ideas etc..