Ideamed provides cloud based solution for hospitals with features such as front office, EMR, and billing capabilities along with 360 degree solutions for hospital to choose modules for all their departments with continuous product upgradations to match emerging industry trends.
The customer service is excellent! They are very quick in responding & assisting when needed. I do not have any concerns at this time but would like them around during my retirement years so that if there was an issue they could assist me without having too much of stress or worry about it myself (I need assistance now). As far back as our first meeting we felt comfortable working together - which made us feel good since many other companies were more difficult than necessary once gettingโฆ
Pros
Customer Service
Professionalism, helpfulness&knowledgeable staff.
Frequent updates to customers via email notification system for major changes