Review on Kids Kick Scooter With Removable Seat, 3 LED Wheels, Adjustable Height & Foldable Design For Ages 2-12 Years Old - Rear Brake And Wide Standing Board For Outdoor Activities Boys/Girls by Kevin Mckechnie

This scooter is awesome. Very high quality and my daughter loves it! It's very convenient that the parts can be purchased and replaced too - my daughter rides it a lot.Now, for the even better part: Skidee's customer service. A couple of months ago the internal frame completely broke in 2 pieces, rendering the scooter unrideable because as it is stepped on it sinks and sets onto the ground. I looked on Skidee's website and saw the frame listed, but unfortunately out of stock. I reached out to Skidee to see when they would get any more in stock. They responded and said that they don't sell the frame anymore due to how complicated it was to replace. They also asked for the serial number on a sticker on the bottom the deck, the original order number, and some pictures of the damage. Although I didn't understand how it could be so complicated to replace (I'm very handy), but I replied anyway with what they asked for and a few pictures. They responded that they stand by their products and would simply send us an entire new one. I was shocked! We bought it in March of 2020 and it broke in October 2021, so it was well outside their one year warranty period, but they warrantied it anyway! They were very personable to work with, as they mentioned in our email correspondence that they were "happy that Santa could send her a new one"! I couldn't say enough about Skidee. They truly do stand by their products and customers!