I like that they are always looking for ways new products can be added, which is great because it keeps things fresh! The only thing i don't really care too much about personally but we do get those emails every now then asking if there's anything else you'd want in our software? They've been very responsive so far though when providing feedback or adding ideas of their own product development team has done this as well by just responding back quickly even after long periods between replies (we're talking months here). Also nice having all three apps available at once instead doing one app per task/use case type makes life easier especially since these tasks aren’t mutually exclusive anyway :) We use conceptone mainly within my branch office where staff members will have access via computer remotely through out different locations throughout Canada using VPNs etc.. It helps keep up date records.