I love how easy it was for me as an owner/operator of my small family owned kennel, we have been able to keep up with all our daily activities online from anywhere in America or overseas! The customer service has always helped us whenever needed through emails & phone calls when ever there is any issue at hand!! It's very helpful because now i can do most things right away without having to go into the office which makes running day to day operations easier than before.
Nothing so far but if they come out w/a new version soon then maybe more features may be added like adding pets pictures to their profile pages etc.. Also would help manage finances better by tracking each transaction separately instead doing everything together under one account (but not sure yet).