I liked that it was easy to use, as well having all of my contacts in one place! It is very user friendly for people with disabilities who have trouble using computers or phones without assistance from others-such us myself!! The only thing about this product i dislike so far are those pesky commercials during phone tag calls.
Please do not let them interrupt your call like they did mine when we were trying to get information out there!! This has been helpful because now you can keep track if someone called while waiting by their computer instead going through old records looking at missed messages etc.-all done quickly online. !