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1 Level
1301 Review
48 Karma

Review on Clear2O CWF503: Next-Level Replacement Filtration Technology for Crystal Clear Water by Dean Love

Revainrating 1 out of 5

Terrible customer service

The filter aspect works well when it works. And as other reviews say, it's clunky to use. The big problem is the lack of customer service. They sell a pack of three filters, one refill item, each filter lasts a while with regular use, but the guarantee is only 90 days. And when you email the support team afterwards, they don't even answer the question. Two filters I bought a long time ago turned out to be faulty and I asked if there could be something that could have caused my problem (no water was getting through) and they didn't answer just citing a bad guarantee of 90 form of writing. Stay away, not worth the effort and last but not least the bad customer service!

Pros
  • Industrial & Scientific
Cons
  • Slightly wrinkled