Review on Roof rack LUX City for Volkswagen Polo V sedan (2010-2020) with smooth roof (Silver) by Andrey Georgiev Popo ᠌

When tightening the fastening bolts, three fasteners sat well, and one of the 4 plastic fasteners cracked and fell apart. I tightened everything according to the video instructions. I asked a question in the product questions section to the seller about the exchange of goods under warranty or the purchase of one adapter, but my question was deleted and I did not see an answer, this is not good, very bad. The seller got in touch, but it turned out that in order to replace the part, the buyer must come himself. I offered to pay for the courier and postal order, but they refused me, they don’t do that. Very disrespectful attitude towards customers, this is bad.