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Erie
1 Level
76 Review
0 Karma

Review on HSBC by Randy Hunnicutt

Revainrating 4 out of 5

The place is neat.

visited on about 28/29 November last year. Best HSBC branch ever! Lovely customer service. Efficient and considerate.Very happy with the service at this branch. Upon entering the bank we were immediately greeted by a helpful staff member. My mom who is a senior was really worried and concerned about some banking issues she was having. We were really LUCKY to have Manish help us. He listened carefully to her every concern and went ABOVE AND BEYOND to resolve the matter. While being a professional, Manish took the time to show he cared and wanted to make things better for her. Speaking with Manish you get to feel this wonderful sense of CALM, which these days is much missed. His colleague, Kamaldai was also wonderful and very kind. She stepped in at one point to guide us and was all smiles and very helpful. The whole time we were there, every staff member we came across was more than willing to help with any questions or concerns. We believe they are a great team and they were GREAT with MOM..A+++ for the HSBC TEAM at West 57th street. Please keep up the GREAT WORK!!! and POSITIVE ATTITUDES.



Pros
  • Convenient location for a quick ATM withdrawal.
Cons
  • Harrowing concern